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Educational Sessions

Over the course of three days, attendees will experience immersive educational offerings that will arm them with solutions to their everyday challenges and strategies for future fleet operations. The I&E educational sessions are chosen through a call for presentations process and are designed to focus on all areas of fleet and mobility management.

The I&E educational sessions will target the following key topic tracks:

Emerging Technologies

Law Enforcement

Operations Management



Additional education sessions include:


Legislative Advocacy




Emerging Technologies

Celling Out: Reduce Operational Costs for EV Fleets with Battery Technology
Learn how implementing battery-powered EV-charging infrastructure can reduce costs and future-proof your operations. Attendees will gain insights that highlight the path to enhanced scalability and financial efficacy in powering an EV fleet.

  • Learn which short- and long-term costs to consider when installing charging infrastructure and how unforeseen utility costs can make or break an electrified fleet project
  • Understand the practical applications of energy storage in powering DC fast chargers and its potential to significantly enhance fleet operations and resilience
  • Discover the importance of scalability and adaptability, including strategies for expanding charging capacity without overhauling existing infrastructure

    • Taijuan Thomas, Sales Account Executive at Jule Power

Colorado Case Study: Leveraging Technology for Fleet Electrification
The state of Colorado has long been an advocate and leader in vehicle fleet efficiencies and in the reduction of greenhouse gases. Through a 2018 executive order, state agencies were instructed to prioritize the procurement of electric vehicles. Using Colorado as a case study, this session will demonstrate a path that every fleet can evaluate and better understand the effect of the choices made.

  • Evaluate the importance of policy and central support, in addition to the requirements for data collection
  • Understand EV Take Home programs and employee reimbursement rates
  • Gain data-driven resources and strategies for electrification


    • Renee McCracken, Manager of Fleet Applications, Support & Training at State of Colorado
    • Scott Edwards, State Fleet Administrator at State of Colorado

Cut the Cable: The Future of Wireless Charging
As trucks, buses, and other heavy-duty vehicles continue to electrify, the installation of wireless charging solutions is a fast-growing part of the global EV industry. For some fleets, wireless is a superior solution to wired chargers due to better economics, convenience, and compliance with labor requirements. Learn about the evolution of wireless charging and how advancements in wireless energy are transforming the EV industry.

  • Gain a general understanding of wireless charging and how it works
  • Evaluate the benefits of wireless charging compared to alternative solutions
  • Understand emerging markets, applications, and use cases for wireless charging (including in-route)

Speaker: Dave Dealy, Chief Commercial Officer & President at InductEV

Navigating Emerging Technologies
This broad-ranging deep dive into fleet technologies will spotlight the emerging tech set to revolutionize the industry. Expert panelists will cover autonomous vehicles, the Internet of Things and telematics, electric fleets, 5G and fleet connectivity, and cybersecurity. Whether you’re a fleet manager looking to adapt to the digital age or a tech enthusiast eager to understand the next wave of mobility solutions, this panel will offer valuable insights into technologies that are changing the game in fleet management.

  • Understand what technologies are emerging in the fleet industry
  • Learn how to evaluate emerging technologies depending on your own fleet management goals
  • Discover which emerging technologies to incorporate into your capital expenditure planning


    • Libby Bittman, EV & Mobility Business Development Director at WEX
    • Cecile Post, Head of Sales at Chargetrip
    • Colin Murchie, Vice President, Energy and Market Development at Inspiration Mobility
    • Irina Filippova, COO at Electrada
    • Robert Kelly, Senior VP, Business Development at Forum Mobility

Safeguarding Fleet Depot Charging: Best Practices for Cyber and Physical Security
Fleet leaders can mitigate the risk and impact of EV-charging network cyberattacks by requiring charging network providers to implement safeguards. This presentation will highlight questions that fleet leaders can ask prospective vendors about the environment and local lists on chargers and physical security best practices.

  • Identify important types of cybersecurity and physical security risks
  • Outline proactive ways of mitigating risks to a leadership team
  • Implement selection criteria to increase charging uptime and resiliency

Speaker: Michael Terreri, Sr. EV Product Manager at AssetWorks

Law Enforcement

Arresting Emissions: Electrification of Law Enforcement Fleets
Historically, law enforcement fleets are often passed over for EV implementation in favor of easier conversions. However, EVs present increasing opportunities and benefits for law enforcement agencies. In this session, discover the pathways available and common challenges for law enforcement agencies electrifying their fleets.

  • Understand the challenges and opportunities of electrifying your law enforcement fleet
  • Learn how to strategize and make an electrification plan
  • Gain lessons from case studies of real-world law enforcement electrification journeys


    • Matt Sawatzki, Specialist Master at Deloitte Consulting
    • Alexandra Cosenco, Manager at Deloitte Consulting

Building a Fleet Preventative Maintenance Program
Fleet maintenance involves the regular upkeep and servicing of vehicles or equipment to ensure they remain safe, reliable, and operational. This process includes scheduled maintenance tasks, inspections, record-keeping, compliance with regulations, cost monitoring, and the use of software tools. In this session, learn the strategies for how consistent fleet maintenance can prevent breakdowns, extend the lifespan of assets, enhance safety, and optimize operational efficiency. This session is intended for those newer to the fleet profession, to gain a foundation of what’s required in a good preventative maintenance program.

  • Interpret the difference between scheduled maintenance and unscheduled maintenance
  • Gain maintenance strategies that minimize asset downtime
  • Understand the best tools for tracking fleet maintenance activities

Speaker: Brandon Boring, Director of Transportation, Pennsylvania State Police

OEM Law Enforcement Showcase & Panel
This session provides essential information on Law Enforcement Original Equipment Manufacturer (OEM) strategic goals and fleet industry collaborations. Our industry experts will not only share effective strategies, challenges, and success stories but will also unveil exciting new product and service offerings that promise to revolutionize the industry landscape.

Join us for an insightful panel presentation that dives into the intricacies of the Law Enforcement OEM industry. Explore effective strategies, tackle challenges, and hear success stories from industry experts. Discover the latest technologies as OEMs share new products and services designed to enhance law enforcement capabilities.

  • Interpret the difference between scheduled maintenance and unscheduled maintenance
  • Gain maintenance strategies that minimize asset downtime
  • Understand the best tools for tracking fleet maintenance activitiesSpeakers:
    • Lindsey Bertino, Police Brand Marketing Manager at Ford Motor Company
    • Ryan Austin, Law Enforcement Program Manager at Stellantis

Operations Management

Future-Proofing Your Fleet Facilities
Learn design standards and approaches for upgrading and expanding your fleet garage facilities for greater efficiency, maintenance equipment integration, workforce support and attraction, workflow sequencing, EV fleet transitioning, and resiliency.

  • Identify design strategies to upgrade your fleet facility
  • Connect operational metrics to facility performance
  • Demonstrate how design principles are applied to actual fleet facilities

Speaker: Norman Barrientos, Principal Architect at Barrientos Design & Consulting, Inc.

Going Electric: Process, Evaluation Criteria, Results, and Lessons Learned
Fleet electrification requires a robust EV-charging infrastructure. Hear a relevant case study on the EV evaluation process including planning, procurement, and post-deployment considerations. Gain valuable perspective on support, total cost of ownership, reliability, and greenhouse gas reductions for 30 class 6 and 8 EVs across five depots in California.

  • Conceptualize the ideal EV-charging framework for your fleet based on range, route, payload, and other key considerations
  • Interpret EV-charging infrastructure evaluation processes and measurement criteria
  • Understand the pros and cons between do-it-yourself versus the charging-as-a-service model for fleet electrification

Speaker: Irina Filippova, Chief Operating Officer at Electrada

Optimize Your Fleet Size, Type and Fuel: A Case Study
Fleet costs are driven by the age, number, condition, and utilization of vehicles and equipment. A fleet optimization review ensures that an organization has the right number and type of vehicles to support operations and that those vehicles use the right fuel to meet sustainability goals. This case study will illustrate the first steps a fleet manager should take when tackling fleet optimization. Gain a road map and practical advice on how to get there and stay there.

  • Discover the seven steps to fleet optimization
  • Hear about overcoming obstacles to an optimization review
  • Leave with practical advice on achieving and sustaining an optimized fleet


    • Katherine Vigneau, Director of Fleet at Matrix
    • Sandy Leonard, Fleet Services Director at Seminole Tribe

Successful Drivers: Tips for Productivity and Retention
Of the many facets of fleet management, what remains constant is the central role of the driver. Given the current challenges in hiring and retaining top-quality drivers, this session will share key strategies that can significantly improve driver engagement including open communication, listening to drivers, safety as a core company principle, and leveraging expertise.

  • Create a win-win scenario for your organization by working with your driver
  • Provide drivers with tools for success, leading to productivity and job satisfaction
  • Obtain strategies for educating drivers about a safety culture and its benefits


    • Caelin Luster, Fleet Coordinator at Hilti North America
    • David Hayward, Senior Manager, Global Fleet at ABM
    • Jackie D’Souza, Manager, Fleet Consulting at Wheels
    • Bob Gonke, Vice President, Client Management at Wheels

The Future of Regulatory Compliance:  New Legislation, New Technologies, and Impacts to Your Fleet
This session covers the emerging and rapid changes coming to fleet regulatory compliance. Beyond specific rules and regulations, learn how additional factors such as the political landscape, emerging technologies, and data collection will change this once predictable area of fleet.

  • Analyze new and upcoming regulations that could impact your fleet and what you need to do to prepare
  • Hear about the potential impact of presidential administration changes
  • Evaluate new and old technologies that support these changes


    • Iram Ibrahim, Regulatory Services Manager at Wheels
    • Danielle Nielsen, Product Manager at Wheels


Asset Management: Replacing Vehicles During Supply Chain Delays
To minimize operational costs, fleets need to constantly track vehicle utilization and assess when replacements are needed. But how do you replace vehicles when there is a delay in getting new assets due to supply chain issues? In this session, explore how to determine when to replace fleet vehicles and what options you have to keep assets running while waiting for new vehicles to arrive.

  • Learn how to assess current total cost of ownership
  • Determine how to properly utilize your vehicles
  • Weigh options for replacing or repairing vehicles during supply chain disruptions

Speaker: Tony Yankovich, Director of Advisory Services at RTA

Charging Ahead: Powering California School Transportation with Fleet Electrification
California schools have discovered that on-site solar energy, energy storage, and fleet electrification can provide outstanding long-term savings and cash flow as well as environmental benefits. Participants will learn about the development and installation process — from initial conception through commercial operation — as representatives from the electrification infrastructure provider and the schools share how clean electrification can enhance energy efficiency, align with state environmental goals, and contribute to the overall well-being of their communities.

  • Understand best practices and available incentives for clean electrification initiatives
  • Recognize how intelligent energy management solutions can optimize savings and performance
  • Discover EV fleet solutions designed for different spaces, budget, and accessibility (ADA) needs


    • Henry Gentle, Sales Associate, Fleet Electrification at ForeFront Power
    • Jaime Quintana, Director of Facilities, Planning & Construction at Tracy Unified School District
    • Sam Zantzinger, Director of Origination at ForeFront Power

Corporate Charitability, Core Values, and Mission in the Fleet Industry
Our panelists will share their knowledge on the strategic importance of giving back to various organizations. The discussion will explore how charitable efforts can align with and strengthen organizational values and mission statements.


    • Carla Kalogeridis, Editor, FLEETSolutions Magazine for NAFA Fleet Management Association
    • Erin Gilchrist, VP Fleet Evangelism at IntelliShift
    • Kim Davidson, Executive Director at The Hourglass Foundation
    • Ryan Wilkins, Chief Marketing Officer at Ronald McDonald House Charities of Central Ohio

Dive On In: The Benefits of Motorpool Consolidation for Drivers and Fleet Managers
For organizations with distributed fleet management, the benefits of centralized fleet management and vehicle sharing are game-changing, and both fleet managers and driver stakeholders reap the benefits. This session will outline fleet managers’ strategic advantages gained through motorpool consolidation, fleet right-sizing and right-typing, maintenance efficiency, and data visibility. Discover driver advantages such as self-service scheduling, removed administrative burden, and reduced costs compared to departmentally assigned vehicles.

  • Analyze the benefits of vehicle sharing and consolidation of fleet services
  • Develop strategies for fleet rightsizing and right-typing
  • Leverage data to make informed decisions about the size and composition of your fleet

Speaker: Ed Smith, President at Agile Fleet, Inc.

Fleet Managers’ Vital Role in DEI and ESG Reporting
Fleet administrators are playing an increasingly pivotal role in shaping the future of their organizations and boosting supplier diversity through diversity, equity, inclusion (DEI) and environmental, social, and governance (ESG) practices. Learn why supplier diversity is key to enhancing social equity, business resilience, and innovation. This session equips fleet administrators with strategies for transparently measuring and reporting DEI and ESG efforts, emphasizing supplier diversity and responsible procurement. Empower your fleet by creating a more inclusive, sustainable, and equitable future.

  • Learn to assess the impact of DEI initiatives on fleet management and operations
  • Explore effective strategies for measuring and reporting DEI spend and ESG practices to stakeholders
  • Understand how to integrate ESG principles for a more sustainable and responsible future


    • Jennifer Pemberton, Senior Manager, Fleet and Routing at Alsco Uniforms
    • Maddie McKinley, Fleet Card Manager at Pinnacle Petroleum
    • Ramel Lindsay, VP, Fleet Sales at U.S. Bank
    • Travis Lachinski, Group Product Manager, Fleet at U.S. Bank

How to Get More Green, for Going Green: Navigating Grants, Incentives, and Rebates
Unlock the full potential of green initiatives for your fleet. This session will cover the strategies needed to make the most of available grants, incentives, and rebates while transitioning to a greener and more sustainable fleet. We will explore best practices, where to find these opportunities, and documentation requirements to building strong applications. Start making a positive impact on both your bottom line and your organization’s sustainability targets.

  • Learn about the full process life cycle of grants, incentives, and rebates, including where to find them and how to apply for them
  • Discover how to identify and monetize incentives
  • Analyze how to use grants and incentives when leasing electric vehicles

Speaker: Carolyn Powell, Analyst – EV Grants, Incentives, and Charging Infrastructure at Merchants Fleet

Maximizing Efficiency and Minimizing Total Cost of Ownership with EVs
Everyone is talking about electrification planning for their fleets, but some may be overlooking the impact on their operations. Hear how fleets are using AI software tools to operate their EVs, maximize vehicle utilization, and minimize electricity costs. Discover how technology can help eliminate range anxiety.

  • Learn how to get the most out of your EV while maximizing TCO
  • Analyze how to use operational design that works for an electric fleet, without over-building infrastructure
  • Eliminate range anxiety and advance sustainability initiatives


    • Heikki Laine, VP Product at WideSense
    • Tom Berton, PE, Director, eMobility and Electrical Infrastructure at ABM Electrical Power Services

Municipal Fleets Accelerating the Electric Vehicle Revolution
Municipal fleets are leading the path to cleaner, more sustainable transportation. This session will provide valuable insights and practical guidance for advancing the electrification of municipal fleets. For fleets new to electrification and experienced fleets, this session will include key steps to get started, as well as leadership steps for experienced fleets to expand their impact.

  • Gain an understanding of the various electrification pathways for municipal fleets
  • Develop skills to create a strategic electrification plan tailored to their specific municipal fleet needs
  • Apply insights into advanced leadership strategies for accelerating the impact of electric vehicles in their municipal fleets

Speaker: Lindsay Shigetomi, MBA, MPP, Manager, Fleet Electrification at Environmental Defense Fund

Shift in Propulsion: Benefits of EV Transition Planning
Expanding EV deployments and building to scale requires a plan and goal. Coordinated transition plans and deployment goals provide a long-term outlook for your fleet’s management and infrastructure needs. These plans help fleets quantify the benefits of operating EVs over ICE vehicles, prepare achievable timelines, and determine the feasibility of and finances associated with electrification. In this session, fleets will not only learn how developing a transition plan can guide decision-making and build confidence for ambitious deployments and goals, but also walk away with key steps to starting the process.

  • Gain insights into the significance of transition planning for fleet electrification
  • Acquire the knowledge needed to develop comprehensive and transition plans for EV deployments
  • Quantify the benefits of operating EVs over ICE vehicles

Speaker: Kae Tuitt, Project Manager at Environmental Defense Fund

The Three Must-Haves for Every EV Program
Electrification amplifies common challenges for fleets, including vehicle selection and total cost of ownership. It also introduces new variables into business strategy, such as charging infrastructure and driver education. Approaching EV initiatives holistically, fleet managers and business leaders can achieve lower upfront project construction costs, sustained reduction in operating costs, and a meaningful reduction in localized greenhouse gas emissions. This session will cover three must-haves for navigating fleet electrification, including financing and acquisition, infrastructure, and change management.

  • Identify the most appropriate financing model for your fleet
  • Develop a standard vehicle replacement playbook to streamline expense forecasting
  • Understand safety and maintenance programs that can safeguard your bottom line

Speaker: Zingha Lucien, Director, Strategic Consulting at Element Fleet Management


Achieve Better Than Zero
Find out how today’s natural gas vehicles are surpassing other alternative fuel options in terms of emissions reduction and climate impact. This session will detail the rise of renewable natural gas (RNG) motor fuel and the introduction of new product offerings poised to reconfigure the role of natural gas in the commercial transportation marketplace.

  • Understand how fleets can achieve a carbon-negative outcome immediately through RNG-fueled vehicles
  • Analyze why RNG could be a cost-effective alternative fuel option available
  • Discuss how RNG can take a community’s waste liability and turn it into a green energy asset to fuel alternative fuel technology

Speaker: Daniel Gage, President at NGVAmerica

Electrify with Confidence: Vital Considerations for Choosing the Right EV Charging Partner

Electrifying a fleet can unlock growth opportunities, streamline business operations, and ultimately support your bottom line. Yet getting charging infrastructure up and running requires careful planning and has a bit of a learning curve. Whether you’re at the beginning of your electrification journey or your current charging infrastructure is underperforming, walk away from this session equipped with a list of vital questions to initiate a thorough discussion with potential charging partners. Considering a multitude of options that will serve your operation today and well into the future.

  • Recognize the significant impact that selecting the right EV charging and energy management partner can have on overall cost, satisfaction, and future expansion
  • Learn how to select the right charger types and power levels to fit your needs and how to plan a successful, long-term EVSE program
  • Develop criteria to effectively evaluate EV charging and energy management partners, empowering you to identify strong partners that align with your needs and goals

Speaker: Ryan Kennedy, Co-Founder and Chief Evangelist at Atom Power

Heavy-Duty Fleets Need Heavy-Duty Charging: Management Strategies for EVs
Fleets that are electrifying often look to balance out high up-front equipment costs with a lower fuel cost-per-mile. For heavy-duty fleets that use DC fast chargers, charging at full power can result in unexpectedly high utility costs from time of use and demand charges. In this session, hear concrete examples from the field about the different ways charging management can work, how to select the best one for your fleet, and how that will affect your electricity costs.

  • Address potential high costs from DC fast chargers through charger management strategies
  • Analyze what electricity usage might look like throughout the day for different types of fleets, with and without charger management
  • Uncover how to pick the best charger management strategy for your fleet

Speaker: Sashko Stubailo, CTO and Co-Founder at Flipturn

Propane as a Refueling and Recharging Solution for Fleets
The collective effort to decarbonize requires a broad strategy and a variety of energy sources to enact real change. This session will demonstrate the need to diversify energy options by selecting the right energy source for the application. With new technology emerging every day, now is the best time to learn about available energy options that promote decarbonization. This presentation will go over the potential role propane could play in in your fleet operations to ensure energy equity on the wide path to zero emissions, as both a vehicle fuel and as an energy source for off-grid EV charging.

  • Identify the key metrics for selecting the right alternative energy source for your fleet
  • Gain insight into the future of transportation and identify technologies and renewable fuels that place propane on the path to zero emissions
  • Understand propane and how it can provide fleets with operational, financial, and environmental benefits as a refueling or recharging energy source


    • Scott Bradley, Director of Sales and Strategic Partnerships at Pioneer eMobility e-Boost
    • Steve McCoy, Vice President, Business Development at Blossman Gas
    • Steve Whaley, Alternative Energy S.M.E. at Blue Bird Corporation

Revolutionizing EV Infrastructure: Smart Load Management and Future Innovations to Propel Economic Advantages
Electric motors boast high efficiency, converting around 90% of electrical energy into mechanical power for vehicle propulsion. In stark contrast, internal combustion engines primarily dissipate energy as heat, using only about 30% of available gas or diesel energy for mechanical work.

Establishing the significant economic advantage of electric vehicles in terms of energy efficiency, continuous optimization of power, and load management within the charging infrastructure is imperative. This presentation addresses this challenge and provides a comprehensive overview of cutting-edge load management techniques.

  • Comprehend the role of dynamic load management in EV infrastructure, emphasizing continuous power and load optimization
  • Analyze the differences between electric motors and combustion engines in how they convert energy to power
  • Explore integrating mobile in-trunk chargers as a cost-saving, cloud-based load-balancing network

Speaker: Silke Kirchner, Product Manager Digital Solutions at Webasto Charging Systems, Inc.

The Building Blocks of Scalable EV Charging Infrastructure
Fleet electrification doesn’t happen overnight. The transition is a strategic process that requires a deep understanding of how to develop a data-driven plan, integrate EV adoption into current operations, install charging infrastructure in a phased approach, and prepare the vehicles for deployment into fleet operations. Hear insights and results drawn from various electrification projects, from creating a plan to developing the first site. Gain guidance for leveraging EV adoption as part of an overall decarbonization plan. This discussion includes technology selection, site planning, energy management services, and the asset optimization and financing that drives total cost of operations.

  • Examine the challenges of scaling fleet electrification through a steady, long-term implementation perspective
  • Ensure alignment of EV infrastructure investment with organizational core competencies
  • Learn how to leverage intelligent energy management platforms to drive down total cost of operations


    • Hari Nayar, VP, Fleet Electrification and Sustainability at Merchants Fleet
    • Jason Kazmar, Director of Mobility Solutions at Navistar, Inc.
    • Larry Robbins, Assistant Fleet Services Manager at City of Cincinnati Fleet Services Division
    • Suresh Jayanthi, Sr. Director, Sales & Business Development at NextEra Energy Resources

The Key to EV Charging: Considerations to Maximize Total Cost of Ownership Savings
Across the country, fleets are electrifying to maximize cost savings and minimize environmental impacts. However, early missteps in how EV-charging solutions are integrated can be costly and potentially undermine support for further transitions to EVs. By creating new partnerships between fleet operators, utilities, and managed charging providers, these risks can not only be eliminated, but also leveraged to enable even more total cost of ownership savings for fleet operators. This panel will present three key technologies and considerations to maximize the benefits of your electric transition.

  • Address EV-charging complexities that obstruct total cost of ownership savings
  • Discuss why charging providers, utilities, and managed charging providers are eager to help fleets address these complexities as long-term partners
  • Learn how to leverage tools such as smart charge management to access vast amounts of data related to electric fueling and optimizing operations to maximize TCO savings


    • Jacqueline Elliot, Senior Director, National Customers at EEI
    • Philip Tucker, Manager of Business Operations and Strategy at Panasonic Smart Mobility Office
    • Stacey Simms, Senior Director, Clean Fuels and Infrastructure at CALSTART

Transitioning Fleets Toward an Alternate Energy Future Using Fleet Management Software

In recent years, the global fleet management landscape has shifted significantly toward electric and alternative-fuel vehicles, driven by environmental concerns and government regulations. This session will explore the rise of fleet electrification, its benefits and challenges, and the pivotal role of fleet management software in this transition.

  • Understand the key trends in alternative energy fleets
  • Weigh the benefits and challenges of transitioning to an alternative energy fleet
  • Discuss the role of fleet management software in streamlining and optimizing the transition process

Speaker: Mayank Sharma, Head of Product Management at Teletrac Navman

Your Fleet, Your Future: Building the Foundation for a Sustainable Fleet—One Technician at a Time
Your technicians influence all aspects of your fleet and can make or break a sustainability program. Gain unique insights and practical strategies tailored to the public sector and get equipped to build a team of skilled technicians ready to lead their government fleet into a sustainable and electrified future. This is a follow-up to the popular 2022 and 2023 NAFA I&E session, “From the Carriage to the Computer: Strategies for Finding and Retaining Qualified Techs.”

  • Gain strategies for attracting qualified technicians to the public sector
  • Understand the components of retention strategies
  • Hear about fleet apprenticeships as a strategy to increase sustainability


    • Ingrid Cook-Moravitz, CEO at SHzoom Technologies Inc.
    • Al Curtis, Director at Cobb County Fleet Division
    • Amy Dobrikova, VP of Fleet Solutions at Rexel Energy
    • Matthew Booco, VP Service & Training at SHzoom Technologies Inc.


KPIs to Improve your Fleet Operations
In today’s dynamic fleet management landscape, ensuring cost-effectiveness and customer satisfaction is paramount for achieving operational excellence.. This session will dive into the strategic use of key performance indicators (KPIs) to enhance fleet operations, focusing on three critical areas.

  • Explore the effectiveness of KPI compliance in proactive preventative maintenance
  • Investigate the impact of KPIs on user satisfaction by maximizing the number of vehicles actively on the road
  • Define practical KPI expectations for customers, focusing on vehicle turnaround timesSpeakers: 
    • Cedric Roberts, Director of Fleet Management at City of Birmingham, AL
    • Erica Wattley, Georgia Ambassador & Education Innovator K-12 Business Solutions at T-Mobile
    • Jason Rascoe, Fleet Manager and Corporate Purchaser at Rose Pest Solutions
    • Samuel Hunter, Regional Vice President at ROO.AI

Being a Leader for People that Don’t Look Like You
In this session, attendees will explore strategies and techniques to foster inclusive leadership, with a focus on cultivating and empowering team participation across diverse backgrounds and cultures. The session will discuss setting realistic goals, managing expectations, and effecting positive cultural changes within the workplace, particularly within diverse groups.

  • Develop the skills to foster and enhance team collaboration, ensuring active participation across diverse backgrounds and existing cultural contexts
  • Understand how to establish practical goals, manage expectations, and facilitate cultural transformations within a workplace characterized by diversity
  • Gain the expertise to appreciate and leverage the unique contributions of every team member

    • Delmas Whittaker, Director, Marine Maintenance at Maritime Division
    • Jen Pearson, VP Fleet & Enterprise Sales at hopdrive
    • Shayla Fortin, Fleet Asset Project Manager at Port of Seattle
    • Tonya Glass, Fleet Vehicle Specialist at Salt River Pima-Maricopa Indian Community

Reaching Sustainability Goals without Breaking the Bank
It is important for modern fleet professionals to explore innovative approaches to foster sustainability within various organizational contexts. The session will discuss team-wide contributions to sustainability efforts through simple actions, effective implementation techniques for anti-idle policies and telematics deployment to curb fuel consumption, and the identification of easily attainable sustainability initiatives.

  • Foster team-wide participation in sustainability initiatives
  • Explore strategies for implementing anti-idle policies and deploying telematics for increased sustainability
  • Identify attainable opportunities for sustainability training, focusing on the most impactful initiativesSpeakers:
    • Alrik Lunsford, Extension Specialist at Clean Transportation at North Carolina Clean Energy Technology Center
    • Robert Horton, Director of Office of Accountability Management at City of Atlanta
    • Shayla Fortin, Fleet Asset Project Manager at Port of Seattle
    • Tonya Glass, Fleet Vehicle Specialist at Salt River Pima-Maricopa Indian Community

Legislative Advocacy

AI Policy Roundtable
As artificial intelligence becomes increasingly integrated into technologies and systems, it is important that fleet professionals understand what it means for their operations. Hear from AI and policy experts on the opportunities and challenges AI poses for fleet operators in an interactive roundtable discussion.

  • Discuss the growing trend of AI being used in fleet operations
  • Understand the pressure for regulation around AI in fleet operations
  • Analyze the potential challenges and benefits of integrating AI systems into your fleet

    • Jake Stegall, Fleet Success Manager at Ford Pro
    • Michael Taylor, Senior Advisor at HillStaffer

Federal and State Policy Developments Every Fleet Manager Needs to Know
Fleets operate in a highly regulated environment, and policy developments will impact cost and operational factors for fleets. Hear about key developments at the federal and state level and what NAFA is doing to ensure policy developments are informed by fleet perspectives.

  • Learn about the recent efforts and future focuses of NAFA’s legislative and advocacy team
  • Understand policy developments on the horizon that may impact your fleet directly or indirectly
  • Gain tools and resources that will help you become a more informed and engaged fleet advocate

Canadian Fleet Policy Update
NAFA members’ Canadian fleet operations face a variety of national and provincial policies. This session will discuss key fleet policy developments in Canada.

  • Learn about relevant Canadian national and regional fleet policy developments
  • Engage with NAFA’s policy advocacy team to help shape NAFA’s advocacy strategies


From the Wild West to Governed Lands: Simplifying Electric Vehicle Safety
For fleets, the “Big Three” factors for electrification are the space, the employees, and the supporting vendor ecosystem. This interactive presentation dives into how fleet managers can think about safe and compliant electric vehicle operations, whether they are currently using electric vehicles in their fleet or are curious about what it takes.

  • Understand technician training requirements, certifications, and key regulatory requirements
  • Discuss key vendor and support services
  • Analyze case studies of government and commercial fleetsSpeaker: Maryam Khan, CEO at Axle Mobility


NAFA’s 2024 Institute & Expo is pleased to offer a specialty technician program and registration for technicians and service professionals! With this registration, you will receive a day of premier networking, education, and impactful experiences, giving you a glimpse of what I&E has to offer.