Attendee Hotel Reservations
Thank you for your interest in securing hotel accommodations for the NAFA 2026 Institute & Expo. There is no longer availability within the official NAFA I&E hotel block. Participating hotels are currently sold out and are not expecting additional availability.
For your convenience, NAFA provides access to an alternative booking site powered by Advanced Reservations Systems, Inc. (aRes). This site is separate from the NAFA 2026 Institute & Expo and is not managed or hosted by NAFA. All reservations, rates, and fees are handled directly through aRes. Any payments, changes, or cancellations must be made with aRes, as NAFA is not involved in collecting fees or managing these transactions. Click here for availability.
I&E Hotel Block
NAFA reserves a block of hotel rooms for the 2026 Institute & Expo (I&E) at a discounted rate, however this housing block is closed. All hotels in the hotel block are within walking distance to the Huntington Convention Center of Cleveland. The below information is for attendee housing. Exhibitor housing can be accessed here.
| Headquarter Hotel: Hilton Cleveland Downtown 100 E Lakeside Ave Cleveland, OH 44114 Rate: $239 Connected to the Center |
Cleveland Marriott Downtown at Key Tower 1360 West Mall Dr. Cleveland, OH 44114 Rate: $239 .2 miles to the Center |
The Westin Cleveland Downtown 777 St. Clair Ave NE Cleveland, OH 44114 Rate: $229 .3 miles to the Center |
Drury Plaza Hotel Cleveland Downtown 1380 E 6th St. Cleveland, OH 44114 Rate: $224 .3 Miles to the Center |
The deadline to reserve a hotel room in the NAFA discounted hotel block is March 19, 2026 or when the room block sells out.
All reservations must be received by March 19, 2026, to guarantee availability and discounted room rates. After this date, reservations will be made based on availability and hotels may charge higher rates. When booking your hotel accommodations, you must provide a valid credit card number to guarantee payment. Hotels will charge the non-refundable deposit of one night’s room & tax on or after March 19, 2026. This deposit will be applied to each guest’s folio upon check-in. Cancellations after March 19, 2026, hotels will charge the non-refundable deposit of one night’s room & tax. Through April 2, 2026 you may process changes and cancellations online or in writing to Orchid Events via e-mail help@orchid.events. After April 2, 2026 contact hotels directly to make changes and cancellations.
Questions or Special Requests? Please contact Orchid Events at 800-572-9707 or e-mail help@orchid.events. Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.
Contact Orchid Events
For issues with the online housing process, or to inquire about a reservation, contact customer service Monday through Friday, 9:00 a.m.–1:00 p.m. MST at 800-572-9707 (US) or 801-505-4137 (International) or email help@orchid.evets.
Reservations may be made online 24 hours a day.
Reservations
Book – Modify – Cancel Online
Telephone: Agents available 9:00 a.m. to 1:00 p.m. MST, Monday through Friday:
Toll-free (US): 1-800-572-9707
International: +1-801-505-4137
All reservations must be received by March 19, 2026, to guarantee availability and conference rates. After this date, reservations will be made based on availability and hotels may charge higher rates.
Government Rate Hotel Rooms: There are a limited number of government rate hotel rooms available at the Hilton Cleveland Downtown and the Drury Plaza Hotel. To book government rooms, you can book online and select Government Employee, contact Orchid Events at Toll-free: 800-572-9707 or email help@orchid.events. You must bring qualifying documentation to present to the hotel upon check in. Without qualifying documents room rate will be changed to prevailing rate.
Acknowledgments: Orchid Events will send reservation acknowledgements within 24 hours via email if booked online or by telephone. If you do not receive your acknowledgement in this time frame, contact Orchid Events. You will not receive a written confirmation from the hotel.
Deposit: All reservation requests must be accompanied by a credit card guarantee for each room reserved. Your credit card WILL NOT BE CHARGED during the initial booking and will be held as a GUARANTEE only. Hotels WILL charge a one-night, non-refundable deposit on or about March 19, 2026.
Attendee Cancellations & Changes: When booking your hotel accommodations, you must provide a valid credit card number to guarantee payment. Hotels will charge the non-refundable deposit of one night’s room and tax on or about March 19, 2026. This deposit will be applied to each guest’s folio upon check-in. Cancellations after March 19, 2026, hotels will charge the non-refundable deposit of one night’s room & tax. Through April 2, 2026 you may process changes and cancellations online or in writing to Orchid Events via e-mail help@orchid.events. After April 2, 2026 contact hotels directly to make changes and cancellations.
Questions or Special Requests?
For questions or special requests, please contact Orchid Events at Toll-free: 800-572-9707 / International: 801-505-4137 or e-mail to help@orchid.events. Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.
Need to book 10 or more rooms?
Room Blocks Deadline: All rooming lists must be accompanied by individual credit card guarantee for one night’s room and tax deposit by March 5, 2026. Tax is currently 7% State and County Sales Tax plus 9.5% Hotel Tax (subject to change). Reservations received without a valid guarantee/deposit will not be processed and any rooms not reserved by this date will be released.
Room Block Cancellations: Cancellations made after March 5, 2026 will be subject to a $50.00 processing fee for each room cancelled. Cancellations after March 19, 2026, hotels will charge the non-refundable deposit of one night’s room and tax. Cancellations and changes should be made online or emailed to help@orchid.events. In the event you check out of your hotel room prior to the reserved check-out date, the hotel may add an early departure fee to your guest folio. If you wish to avoid an early check out fee, please advise the Hotel at or before check-in of any change in planned length of stay.
Poaching and Piracy-Be Aware!
Companies that contact attendees and exhibitors with fraudulent offerings of hotel rooms at significant discounts are commonly referred to as “housing pirates” or “housing poachers.” These companies often misrepresent themselves by illegally using the NAFA logo. Lured by highly attractive rates, exhibitors and attendees fall prey to these imposters losing significant deposits, discovering hidden costs, credit cards charged in full at the time of reservation, or not providing the hotel reservations promised.
If you are contacted by anyone other than Orchid Events, please contact Orchid Events at help@orchid.events or call 800-572-9707.