Educational Sessions
I&E’s immersive education sessions equip you with practical solutions to today’s fleet challenges and forward-looking strategies for tomorrow’s operations. Selected through a call-for-presentations process, I&E sessions cover the full spectrum of fleet and mobility management—delivering insights you can apply immediately. What will you learn by attending I&E education sessions? Click here for the top 10 takeaways you will discover in the I&E sessions.
I&E Education Sessions are available to All Access attendees only. Register today to gain access!
I&E education sessions are approved for Continuing Professional Education – CPE points – toward maintaining the Certified Automotive Fleet Manager (CAFM) designation. Unless otherwise noted, all I&E education sessions qualify for CAFM recertification points.
Sessions Overview
The I&E educational sessions are rated for three different levels of fleet experience:
- Beginner — Provides a broad-based overview of a topic; assumes attendees have little to no knowledge of the subject matter.
- Intermediate — Provides a moderate level of subject matter that adds to and enriches attendees’ understanding.
- Advanced — Provides an extraordinarily intense and advanced level of content.
Additionally, sessions are designated by their intended audience:
- Government
- Commercial
- Both government and commercial
The 2026 I&E sessions will target the following key topic tracks:
Emerging Technologies
Law Enforcement
Leadership
Legislative Advocacy
New to Fleet
Operations Management
Safety
Strategy
Sustainability
Technicians
Monday, April 13
Candid Connections: Drive Fleet Success Through Peer Insights (10:30-11:30 a.m.)
Public fleet professionals can use this dynamic roundtable event to connect, collaborate, and exchange insights on top-of-mind issues like policy shifts, budget planning, technology integration, and operational sustainability. During this conversation, you are encouraged to bring candid conversations to share with peers, sparking innovative ideas so you can confidently navigate the ever-changing demands on your public fleet. Use this session to maneuver through the barriers back home with a little help from your fleet friends.
- Identify common challenges and opportunities in budgeting, operations, and procurement across public sector entities.
- Explore technology and policy trends that are reshaping local fleet planning and decision making.
- Analyze public fleet purchasing options to improve efficiency, save money, and enhance your fleet future.
Speaker: Andy Campbell, Director of Cooperative Contracts-Fleet & Related, Public Works, Sourcewell
Experience Level: Intermediate; Audience: Government; Tracks: ![]()
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Driver Safety: Dealing With Today’s Challenges (10:30-11:30 a.m.)
Managing driver safety has never been more complicated. It can be argued that, at this point in time, drivers are more distracted, impaired, inexperienced and overworked than at any other time in the history of motor vehicle operations. This presentation will take a hard look at these challenges and offer actionable solutions on how to deal with these issues. Participants will walk away with a knowledge base that will assist them with the important task of keeping their employee drivers safe.
- Manage inexperienced drivers using supervision, telematics, and coaching tools.
- Integrate ADAS technologies safely through proper training and oversight.
- Evaluate driver fitness for duty using MVR data and impairment policies.
Speakers:
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- Philip Moser, Fleet Safety Expert
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Driving Leadership Forward: Developing, Retaining, and Inspiring Fleet Talent
(10:30-11:30 a.m.)
Successful fleet operations don’t just run on vehicles—they depend on people. In an industry facing rapid change, rising costs, and evolving technologies, the next generation of fleet leaders must be cultivated now. Explore a strategic approach to fleet leadership, focusing on how to build, train, and retain high-performing teams while cultivating a pipeline of future managers and supervisors. Acquire practical tools to develop your workforce, improve retention, and create a culture that attracts, grows, and sustains top fleet talent.
- Gain proven strategies for technician and employee retention, talent development, and succession planning.
- Understand the components needed to help promote skilled technicians into leadership roles and create internal career pathways.
- Highlight the importance of leadership skills, such as communicating with influence, managing cross-functional teams, and strengthening vendor relationships that foster trust and empower diverse perspectives.
Speaker: Brandon Boring, Fleet Program Manager, Penn State Health
Experience Level: Advanced; Audience: Both (Government and Commercial); Tracks: ![]()
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Intro to Fleet Management: Because No One Goes to School for Fleet (10:30-11:30 a.m.)
Fleets are supposed to operate like a business—yes, even government fleets. However, business practices don’t always translate easily to the fleet management world, resulting in questionable organizational health. Using examples from authors such as Jim Collins, Patrick Lencioni, and Jocko Willink, participants will learn how to connect the dots for not only a solid foundation in fleet management, but also fleet success for years to come.
- Learn how to formulate your “Fleet Elevator Pitch” and recognize potential operational changes that could be quick and easy wins.
- Understand the “Pillars of Fleet Success”.
- Analyze the components and structures that help fleet managers actually manage their fleets.
Speaker: Facundo Tassara, Fleet Success Manager, RTA: The Fleet Success Company
Experience Level: Beginner; Audience: Government; Tracks: ![]()
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Is Your Fleet Ready for 2030? How Connected Operations Are Shaping the Future (10:30-11:30 a.m.)
With 2030 on the horizon, the fleets that will lead the industry are those that harness the power of truly connected operations. Facing rising costs, evolving regulations, and increasing pressure for improved safety, fleet leaders require a holistic solution that transforms real-time data into a strategic advantage. How can your organization leverage the next wave of technology to build a safer, more efficient, and future-proof fleet?
This panel discussion will explore how the seamless integration of telematics, AI, and comprehensive asset management is redefining what’s possible. Uncover how this unified approach moves beyond traditional telematics to deliver a complete view of your operations.
- Reference specific use cases for safety and telematics technology to improve safety and operational efficiency.
- Develop a practical framework for leveraging technology to improve fleet management.
- Understand the practicality and importance of technology partnerships and how to leverage an open ecosystem to manage your fleet more cost effectively.
Speakers:
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- Dan Franck, Head of Global Partnerships, Samsara
- Steve Jastrow, Senior Vice President, Strategic Advisory & Analytics, Element Fleet Management
- Jonathan M. Malish, Public Works Manager, City of Akron, OH
- Paul Palmer, Sr. Director Fleet and Facilities, SavATree
- Dan Franck, Head of Global Partnerships, Samsara
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Myth Busting Electric and Hybrid Vehicles: All Facts, No Fiction – Part 1 (10:30 – 11:30 a.m.)
Uncover the truth about some of the most persistent myths surrounding electrified transportation high voltage battery pack and charging systems. This session will offer evidence-based insights to assist managers, technicians, and stakeholders in making informed decisions. Learn about common misconceptions, remanufacturing options, and maintenance reductions using comparative data, industry testing standards and/or longitudinal reports. Misconceptions and opinions continue to influence the areas of infrastructure planning, vehicle maintenance, technician training, testing and diagnostics, certifications, and other critical areas. Attending this session provides attendees with info that will help them navigate electrification technology.
- Understand Level 2 and DC Fast Charging, High Voltage Vehicle Safety Systems, battery thermal events, cold weather efficiency, and more.
- Explore longevity data, testing, diagnostics, warranty protections, technician training-related statistics, etc.
- Analyze real-world driving patterns with current vehicle capabilities.
Speakers:
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- Dr. Mark Quarto, CTO, EVPros+
- Russ Hutton, Tech Support Specialist, EVPros+
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Small Fleets, Big Stakes: Leveling the Playing Field for Underserved Operators (10:30-11:30 a.m.)
Small fleets carry enormous responsibility—keeping communities moving, delivering essential services, and staying compliant with the same regulations as their larger counterparts—yet they face unique resource constraints. This panel brings together voices from municipal, private, and vendor perspectives to explore practical, scalable strategies that help smaller fleet operators thrive. Leave with real-world examples, financing ideas, and collaborative approaches that can transform small fleet operations without ballooning budgets.
- Recognize the challenges small fleets face when trying to adopt technology and comply with regulations.
- Explore cooperative models, financing mechanisms, and vendor partnerships that level the playing field for smaller fleets.
- Learn from real-world examples of small fleet leaders who found creative ways to deliver impact despite limited resources.
Speakers:
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- Tonya Philson, COO Safo US, Inc
- Cedric Roberts, Fleet Director, City of Birmingham, AL
- Sharon Dudley-Parham, Chief Marketing Officer, ZMD Motors
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Watt’s Up? The State of Mixed Fleet Fueling and Electrification (10:30-11:30 a.m.)
Fleets are working toward electrification, but the reality today is that most operate as mixed fleets comprised of gasoline, diesel, hybrids, and electric vehicles. This panel will unpack why this transition phase is unavoidable, exploring the cost, availability, infrastructure, and regulatory factors that keep fleets in a hybrid state. Panelists will highlight the challenges and opportunities of mixed fueling, from managing dual systems and training drivers to leveraging innovations like digital fueling dashboards, telematics, and alternative fuels. Gain a clearer understanding of how mixed fleet strategies can smooth the path toward full electrification.
- Learn the key factors (vehicle availability, cost, infrastructure, regulations) that make gasoline, diesel, and EVs coexist in today’s fleets.
- Identify the challenges and opportunities of managing mixed fleet fueling.
- Recognize how mixed fueling prepares fleets for electrification, including insights on incremental adoption strategies, policy drivers, and technology advancements.
Speakers:
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- Clinton Bench, Director of Fleet & Transit, UCLA
- Mary Till, Sr. Business Development Specialist, Sawatch Labs, a WEX Company
- Barbara Lancaster,,EV Deal Execution and Partnership Lead, BP
- Lindsay Herneisen, Commercial Energy Sales Manager-East, GM Envolve
- Libby Bittman, Electric Vehicle (EV) & Mobility Business Development Director, WEX
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Women in Fleet Panel Discussion: Translating Performance into Leadership Voice (10:30-11:30 a.m.)
In fleet management, results matter, but results alone rarely secure influence. The “Humble Trap” quietly limits career growth when high-performing professionals assume their work will speak for itself. In reality, impact must be translated into business value, risk reduction, and measurable return on investment.
This panel brings together accomplished women leaders in fleet who have learned to quiet their internal critic and confidently advocate for their expertise. Panelists will share real-world experiences of moving from behind-the-scenes contributors to strategic voices at the table—whether in safety, operations, finance, sustainability, or executive leadership.
- Analyze how self-limiting narratives and organizational norms can reduce visibility of professional contributions within fleet management environments.
- Apply practical strategies to translate individual and team accomplishments into business-aligned outcomes such as cost control, risk reduction, safety performance, and operational ROI.
- Evaluate personal approaches to self-advocacy and executive communication to more effectively influence decision-making and secure leadership opportunities.
Speakers:
- Maria Neve, VP, eFMC Strategy, Inspiration Fleet
- Linda Ellis, Global Procurement, Fleet Manager NA & LATAM, UCB, Inc.
- Diana Holland, Managing Director, Cavis
- Lori Olson, Team Lead, Geotab
- Desiree Taylor, CAFM, Fleet Administrator, State of California Governor’s Office of Emergency Services
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Amping Up: Design Your Fleet’s Electrification Stack (11:45 a.m.-12:45 p.m.)
Electrifying a fleet is not as simple as swapping diesel trucks for electric ones. Every fleet faces thousands of possible combinations across vehicles, charging infrastructure, energy management, financing, and operations—and almost never are two “stacks” the same. This session introduces the Electrification Stack, a framework for identifying the right mix of solutions and vendors for your fleet. Learn how to evaluate technology and service options across vehicles, charging and energy infrastructure, cost and energy management systems, operations and maintenance, financing and insurance, and incremental revenue. The session will focus on how to navigate the vendor ecosystem, move quickly without cutting corners, and build a stack that reduces costs, improves uptime, and creates long-term sustainability.
- Understand the six core value pools of the Electrification Stack and how they interrelate.
- Learn a structured approach to narrowing down solution architectures and vendor combinations, ensuring speed and diligence in decision making.
- Identify practical tools—decision trees, evaluation checklists, and stakeholder alignment processes—to build a customized stack that fits your fleet’s operations and growth strategy.
Speakers:
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- Laolu Adeola, Managing Director, Leke Services
- Bradley Northup, Public Works Superintendent – Fleet Operations, City of Carlsbad
- Josh Green, CEO, Inspiration Mobility
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Closing the Safety Loop: Smarter Recall Management (11:45 a.m.-12:45 p.m.)
Recalls aren’t just compliance; they protect drivers, fleets, and communities. Unresolved recalls put fleets at risk for accidents, liability, and reputational damage. This session demonstrates how proactive, data-driven recall management can prevent incidents before they happen, minimize downtime, and build trust with drivers and leadership. Using real-world case studies and recall trends, attendees will learn how to quickly identify affected vehicles, ensure timely repairs, and communicate outcomes clearly. Learners will leave with a practical framework to close recalls faster, protect drivers, and strengthen their fleet’s safety culture.
- Identify safety risks and liability from unresolved recalls using data insights.
- Implement proactive recall processes to improve driver compliance and reduce incidents.
- Elevate recall management a visible leadership priority that strengthens safety culture.
Speaker: Christopher Miller, Founder/Chairman, Recall Masters
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Fleet Leadership Playbook: Creating a Culture of Excellence to Lower Incidents and Cut Costs (11:45 a.m.-12:45 p.m.)
Fleet leaders often carry the load for people, processes, and performance—not to mention pressure. The best fleets spread that load by setting clear standards, investing in upskilling, and coaching consistently. Recent survey data from ASE shows teams that invest in certification and coaching see about 60% fewer comeback repairs in addition to increased productivity and less employee turnover. That’s what pride in the work looks like: When teams take pride in their craft, every repair becomes a reflection of their professionalism and care.
In this session, fleet leaders share a practical playbook to set stronger maintenance standards, coach your team around shared expectations, and set KPIs to measure the impact over time.
- Understand the components of an effective leadership strategy that prioritizes excellent, quality, and ownership.
- Implement skill matrices, clear certification paths, and a coaching loop around near misses that cuts comeback repairs.
- Develop a data-driven leadership approach that reduces key maintenance KPIs.
Speakers:
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- John Byron, Technical Fleet Maintenance Support, Fleetio
- George Arrants, Vice President, ASE Education Foundation
- Liam Aghayev, COO, ITF Group
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Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks:
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Human After All: Navigating Disruption with a Human Touch (11:45 a.m.-12:45 p.m.)
The future of fleet is no longer just about vehicles; it’s about a complex ecosystem of technology, data, and people. A panel of forward-thinking fleet leaders will share real-world strategies for embracing change, going beyond the “what-ifs” and diving into how they’re tackling evolving vehicle designs, integrating in-cab technology, leveraging AI, and preparing for the autonomous future—all while prioritizing the human element. This isn’t your traditional panel; it’s a look at the innovative blueprints being built today.
- Understand the evolving relationship between vehicle technology and the driver, including vehicle design, in-cab technology, and different systems for compliance and driver satisfaction.
- Explore the strategic application of data and AI in fleet operations.
- Identify key opportunities and challenges for fleet management over the next decade.
Speaker: Lori Olson, Team Lead, Geotab
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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In with Comfort and Sustainability, Out with Cost and Fuel Consumption (11:45 a.m.-12:45 p.m.)
Idling is a persistent challenge for all types of fleets, leading to excessive fuel consumption, increased emissions, and unnecessary engine wear. In industries where uptime, efficiency, and regulatory compliance are top priorities, reducing idling is no longer an option—it’s a necessity. Explore strategies and technologies that can help your fleet vehicles and drivers reduce idling.
- Recognize the impact on idling on the environment and the importance of being compliant with government regulations.
- Understand the financial and operational impact of idling.
- Analyze current idle reduction technologies that can serve as a solution to fleet idling.
Speaker: Forrest Mengle, Segment Manager: Utility Cargo & Electric Vehicles, Eberspaecher Climate Control Systems
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Myth Busting Electric and Hybrid Vehicles: All Facts, No Fiction – Part 2 (11:45 a.m.-12:45 p.m.)
This session is a continuation of Part 1 and addresses some of the most persistent Myths surrounding electrified transportation high voltage powertrain, accessories, and ancillary power systems. Gain critical insights to assist in making informed decisions and demystify myths and misconceptions prevalent in today’s fleet space. In this session, myths will be busted on topics encompassing remanufacturing options, maintenance reductions using comparative data, industry testing standards and/or longitudinal reports. Misconceptions and opinions also continue to influence technician training, testing and diagnostics, targeted certifications, and other critical areas. This session provides attendees with info that will assist them in navigating and integrating electrification technology into their fleet.
- Understand electric powertrain systems, electric HVAC systems, 12V/24V/48V accessory power systems, and other emerging technologies.
- Discover when to know that high voltage cables need maintenance or replacement.
- Gain insights on testing and diagnostic methods that can aid your maintenance workflow.
Speakers:
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- Dr. Mark Quarto, CTO, EVPros+
- Russ Hutton, Tech Support Specialist, EVPros+
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
NAFA & WIFM Women in Fleet Workshop: Build Your Book (11:45 a.m.-12:45 p.m.)
Insight without action doesn’t move careers forward. This workshop is the hands-on follow-up to the Women in Fleet panel, designed for professionals ready to operationalize confidence, visibility, and value articulation in fleet management roles.
This highly interactive session combines The Gap and The Gain (measuring progress backward from outcomes) with Confident by Choice to help participants intentionally document, frame, and communicate their professional impact. Rather than underselling contributions as “just doing my job,” participants will learn to translate day-to-day responsibilities into executive-level narratives aligned with organizational priorities.
Through guided exercises and peer-supported work time, attendees will build the tools they need to advocate for themselves with clarity and credibility.
Participants will leave with a completed Brag Bingo Card and a Brag Book Template using the S.A.R. (Situation, Action, Result) method—practical tools for performance reviews, leadership conversations, and career advancement within fleet management.
- Identify high-impact professional accomplishments using The Gap and The Gain framework.
- Apply the S.A.R. (Situation, Action, Result) method to articulate business-relevant outcomes.
- Develop a personalized Brag Book to support confident, value-based self-advocacy.
Speaker: Maria Neve, VP, eFMC Strategy, Inspiration Fleet
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
No Room for Errors: The New Era of Risk Intelligence (11:45 a.m.-12:45 p.m.)
As technology transforms the fleet industry, risk is no longer one-dimensional—or predictable. Road conditions, driver behavior, and vehicle performance are just a few of the unique and evolving challenges that demand more than traditional safety measures. This session introduces fleet professionals to a new era of risk intelligence, showcasing how fleets can move beyond surface-level assessments to uncover hidden vulnerabilities and opportunities. Learn how to identify and prioritize risks that matter most, apply smarter strategies to protect drivers and assets, and build a proactive safety culture that adapts to today’s complex operating environment.
- Understand why traditional, one-dimensional safety approaches are no longer sufficient for today’s fleets.
- Apply a multi-dimensional model of risk that includes road, driver, and vehicle factors.
- Explore best practices for overcoming common barriers such as data overload and driver resistance.
Speaker:Drew Terry, Senior Director of Product Management, Lytx
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Timing the Market: Sell Your Equipment for Maximum Value (11:45 a.m.-12:45 p.m.)
Every dollar counts for fleets. Remarketing your equipment is an oft-overlooked component of ensuring financial well-being. This session will detail best practices in vehicle remarketing, including insights on the market, timing, remarketing partnerships, equipment wear, repurposing, and more to maximize the value of your vehicle assets.
- Every dollar counts for fleets. Remarketing your equipment is an oft-overlooked component of ensuring financial well-being. This session will detail best practices in vehicle remarketing, including insights on the market, timing, remarketing partnerships, equipment wear, repurposing, and more to maximize the value of your vehicle assets.
- Learn how to do an independent evaluation of equipment value to make sure that you are maximizing its worth.
- Gain tips on what fleet managers should be asking and requiring of their chosen remarketing partner, including marketing outreach, assistance with title transfers, and support with pre- and post-sale communications.
Speakers:
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- John Littler, Strategic Account Manager – Government, Purple Wave Auction
- Erik Holzhauer, Strategic Account Manager – Fleet, Purple Wave Auction
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Escape Room: A Crash Course in Fleet Management (3:00-4:00 p.m.) – Space is limited.
This interactive, fast-paced learning exercise for those new to fleet will challenge participants to work in groups through different real-world fleet management issues, preparing attendees to answer the tough questions from their leadership and develop their understanding of best fleet management practices. Please note: This education session will be limited to 50 participants.
- Identify how standardized vehicle category classification systems are implemented and how it will help you speak the language of fleet.
- Understand that it isn’t the quantity of vehicles and equipment in your fleet that dictates how many technicians or workspaces you need, but rather the type of fleet vehicles and equipment they have, and how they operate.
- Analyze key performance indicators that help tell your story to others and benchmark your operations.
Speakers:
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- Facundo Tassara, CAFM, Fleet Success Manager, RTA: The Fleet Success Company
- Bradley Northup, CAFM, Public Works Superintendent, City of Carlsbad
Experience Level: Beginner; Audience: Both (Government and Commercial); Tracks: ![]()
Fleet Branding Strategies That Boost Visibility, Safety, and ROI (3:00-4:00 p.m.)
A well-branded fleet is more than a moving billboard; it’s a strategic asset that builds trust, reinforces your organization’s identity, and enhances safety on the road. This session explores how consistent, intentional fleet graphics can deliver measurable returns in visibility, compliance, and operational efficiency, while dispelling common misconceptions about their lifecycle.
- Learn why graphics aren’t meant to last the life of the vehicle, how proper installation protects paint and resale value, and how to avoid costly damage.
- Evaluate real-world and case study examples to compare to your own fleet graphics strategy.
- Gain practical tools to integrate branding into procurement planning, manage lifecycle replacement, and balance marketing goals with operational needs.
Speaker: Destiney Conley, CSO-Founding Member, Vinyl Images
Experience Level: Beginner; Audience: Both (Government and Commercial); Tracks: ![]()
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From Compliance to Culture: Advancing Safety Through Innovation (3:00-4:00 p.m.)
In an industry where every mile matters, safety can’t be an afterthought—it must be embedded into the culture. This session explores how forward-thinking organizations are transforming safety into a strategic advantage through the integration of technology, leadership alignment, and real-time coaching. Whether managing a small fleet or a national operation, you’ll leave with actionable insights to elevate safety as a pillar of performance and organizational strength.
- Learn how to use technology to improve driver behavior in real time with camera and coaching technologies to help reduce incidents by identifying and correcting unsafe behavior.
- Shift the narrative around safety technology to build trust by discovering how to introduce safety tools in a way that earns organizational buy-in and frames them as protective and proactive, not punitive or invasive.
- Make safety a leadership-driven, organization-wide value by understanding how to engage leadership and embed safety into company culture.
Speakers:
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- Matthew Salm, Chief Operating Officer, Auto Driveaway Transport Logistics
- Jennifer Pemberton, Sr Manager, Fleet & Routing, Alsco Uniforms
- Michelle Calloway, Director, OnStar Business Solutions, GM Envolve
- Eve Soutar, Vice President of Client Success, Element Fleet Management
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Technician Training: Fundamentals of xEV High Voltage Safety, PPE, Equipment (3:00-5:15 p.m.)
This session provides a foundational understanding of hybrid and electric vehicle (xEV) architecture and essential safety procedures for working with high-voltage systems. Participants will learn the principles of high-voltage electrical safety, proper use of personal protective equipment (PPE), and safe shop practices. Additional topics include EV charging systems, identification and characteristics of high-voltage components, safe down procedures, safety inspection protocols, required PPE, and specialized diagnostic tools. The course concludes with an overview of charging equipment and basic troubleshooting techniques to ensure safe and effective maintenance operations.
- Identify key high-voltage components and safety hazards within hybrid and electric vehicle systems.
- Apply appropriate PPE and follow standardized high-voltage safe down and inspection procedures.
- Analyze potential risks associated with improper handling of high-voltage systems and recommend corrective actions.
Speakers:
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- John McNary, Instructor, Wake Technical Community College
- Carl Strutz, Instructor, Wake Technical Community College
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Navigating the Request for Proposal Process: Panel Discussion (3:00-4:00 p.m.)
Request for Proposals (RFPs) are a critical tool in fleet management, yet many organizations struggle to design, evaluate, and execute RFPs that lead to optimal outcomes. This panel discussion brings together experienced fleet professionals and industry partners to examine the full RFP life cycle—from defining scope and requirements to evaluating responses and managing post-award relationships. Panelists will share practical insights on aligning RFPs with organizational strategy, avoiding common pitfalls, ensuring fairness and transparency, and adapting the process to emerging fleet priorities such as electrification, data integration, and supplier risk management. Attendees will gain actionable guidance to strengthen their RFP processes and improve decision quality in complex procurement environments.
- Explain key components of an effective fleet RFP, including scope definition, performance requirements, evaluation criteria, and governance controls.
- Evaluate common challenges and risks in the fleet RFP process and apply best practices to improve clarity, competitiveness, and supplier alignment.
- Apply practical strategies for using RFPs as a strategic tool to support long-term fleet objectives, supplier performance, and organizational value.
Speakers:
- Larissa Clinard, Director of Fleet and Logistics, J.F. Ahern Co
- Josephine Foley, Manager of Safety & Fleet, Sullivan Tire Co. Inc.
- Emily Garza, Director of Fleet Operations, HomeTown Services
- Dave Persad, Director of Fleet Management & Mobility, City of Boynton Beach, FL
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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OEM Law Enforcement Showcase Panel and Roundtable (3:00-5:15 p.m.)
This session provides essential information on law enforcement original equipment manufacturer (OEM) strategic goals and fleet industry collaborations. Industry experts will share effective strategies, challenges, and success stories and unveil exciting new product and service offerings that promise to revolutionize the industry.
An insightful panel presentation will dive into the intricacies of law enforcement OEMs. Explore effective strategies, tackle challenges, and hear success stories from industry experts. Discover the latest technologies as OEMs share new products and services designed to enhance law enforcement capabilities.
- Gain insights into the critical factors that contribute to successful outcomes with law enforcement OEMs.
- Explore common challenges and risks specific to law enforcement OEM collaborations.
- Discover best practices and proven strategies for establishing enduring and mutually rewarding relationships with law enforcement OEMs.
Speakers:
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- Moderator: Tom Lubas, Fleet Industry Professional
- Michelle McCarthy, Program Manager – U.S. State & Local Government Sales, Stellantis
- Pasquale Forletta, Full Size Truck LD & SUV, Product Marketing Manager, GM Envolve
- Lindsey Bertino, Policy Brand Marketing Manager, Ford Pro
Experience Level: Intermediate; Audience: Government; Tracks: ![]()
Operational Resilience in Fleet Management: Planning and Procurement Strategies (3:00-4:00 p.m.)
With unpredictable supply chains and shifting tax credits, it’s more important than ever to develop flexible acquisition workflows and long-term fleet planning frameworks. This session explores how to build operational resilience through planning and procurement strategies. Attendees will learn how to expand their sourcing radius, leverage inventory visibility tools, and establish financing and transport solutions that reduce friction and increase agility. Whether managing municipal assets, utility vehicles, or commercial work trucks, participants will leave with actionable insights to strengthen their procurement posture and future-proof their fleet operations.
- Recognize how unpredictable supply chains and fluctuating incentive programs impact fleet planning and acquisition strategies.
- Identify practical methods for expanding inventory access, including multi-location sourcing and digital visibility tools.
- Apply financing and transport readiness strategies to streamline out-of-area vehicle procurement and reduce operational delays.
Speaker: Kathryn Schifferle, Chief Vision Officer/ Founder, Work Truck Solutions
Experience Level: Beginner; Audience: Both (Government and Commercial); Tracks: ![]()
Solving the Grid Riddle: Gaining Electrification Momentum with Off-Grid Charging (3:00-4:00 p.m.)
Fleet electrification is often slowed by grid delays and costly infrastructure upgrades. Temporary off-grid charging offers a practical bridge to this gap, giving fleets the ability to keep moving while long-term solutions are built. By solving the “grid riddle,” operators can scale their EV transition faster and avoid years of waiting. Looking at three case studies, this session will show what’s possible when fleets look outside of the grid for temporary charging solutions.
- Understand current grid challenges impacting fleet electrification timelines, including delays, permitting, and infrastructure costs.
- Explore how temporary off-grid charging and Power-as-a-Service models can maintain operational momentum while waiting for grid upgrades.
- Learn from the case studies of Tower Mobility, Manhattan Beer Distributors, and LAX buses on how different sectors are overcoming the grid riddle.
Speaker: Stephen Kelley, CEO, L-Charge
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Battery Electric Vehicles in Action: Real-World Insights (4:15-5:15 p.m.)
Fleet electrification is a core strategy to reduce emissions and meet sustainability targets. But what are some real-world implications of this transition? Explore the City of New York’s battery electric vehicle (BEV) fleet performance and gain valuable insights into the impact of cold weather, safety performance, battery performance while idling, and battery degradation over time.
- Analyze real data from the performance of battery electric vehicles in colder months.
- Understand the drawbacks and benefits of BEVs based on environmental performance.
- Evaluate whether BEVs are a good fit for your fleet based on safety, performance, and cost.
Speaker: Tomomi Landsman, Fleet Safety Analyst, NYC Department of Citywide Administrative Services
Experience Level: Advanced; Audience: Both (Government and Commercial); Tracks: ![]()
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From Reactive to Proactive: Smarter Fleet Operations with Data (4:15-5:15 p.m.)
Fleets today face intensifying challenges: rising repair costs, technician shortages, and mounting pressure to do more with fewer resources. Reactive management—waiting for breakdowns or scrambling after cost overruns—only compounds the problem. This session demonstrates a proven path forward: moving to proactive, data-driven fleet operations.
Discover how to benchmark against peers, apply lifecycle cost analysis to guide replacement decisions, and build technician KPIs that strengthen efficiency and retention. Real-world strategies will show how predictive maintenance and integrated analytics cut downtime, reduce costs, and extend asset life.
Participants will leave with frameworks they can immediately apply to shift their operations from firefighting to forward-looking—building resilient fleets that thrive in today’s environment and are prepared for tomorrow’s challenges.
- Understand how to benchmark fleet performance against peers to uncover efficiency gaps and opportunities.
- Apply lifecycle cost analysis to reduce total cost of ownership and strengthen replacement planning.
- Boost technician retention and shop efficiency by implementing the right performance KPIs.
Speaker: Kris Gault, Safety & Fleet Advisor – Strategic, IntelliShift
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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From Symptoms to Solutions: Diagnosing Your Safety Culture (4:15-5:15 p.m.)
Ensuring the safety of your team, your organization, and your community should be the highest priority for all fleet professionals. A safety culture is a crucial component of your organization’s attitude toward safety—but how do you know if you’re curating the most effective safety culture?
In this session, a fleet safety expert will demonstrate how to use surveys and focus groups to assess your current safety culture, to identify resistance to culture change, to communicate safety goals with leadership, and to bridge culture gaps between desired and actual behaviors for targeted and affective interventions.
- Understand the role and impact of a comprehensive driver safety culture.
- Learn to assess your fleet’s safety culture and identify areas for potential modification or improvement.
- Develop practical strategies for implementing fleet safety culture improvements.
Speakers:
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- Bob Mossing, Global Fleet Safety Manager, Diebold Nixdorf
- Phil Moser, Fleet Safety Expert
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks:
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It AI-n’t That Scary: The Beginner’s Guide to AI in Fleets (4:15-5:15 p.m.)
New to AI in the workplace? In this beginner-friendly session, learn the fundamentals of AI and how it’s being applied in fleet management. Covering practical use cases—from driver safety to maintenance optimization to focus group discussions where participants share experiences and generate questions—this session will provide the knowledge and confidence to start conversations about AI in your fleet operations.
- Understand the fundamentals of AI, its historical development, and its current role in business operations.
- Recognize how AI is being applied today to improve fleet operations, safety, and decision making.
- Understand the critical role of data protection in AI adoption and identify the steps fleet managers should take—working with legal, HR, and compliance teams—to safeguard company and client information while leveraging AI technologies.
Speakers:
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- Parsh Wanath, VP, Digital Engineering and Advanced Analytics, Wheels
- Scott Knabe, VP, IT Security, Risk and Compliance, Wheels
Experience Level: Beginner; Audience: Both (Government and Commercial); Tracks: ![]()
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Upfitter Panel Discussion: From Specification to Successful Delivery (4:15-5:15 p.m.)
Vehicle upfitting plays a critical role in fleet safety, productivity, and life cycle cost management, yet breakdowns often occur between specification, production, and end-user delivery. This panel brings together experienced upfitters and fleet professionals to examine best practices across the full upfit life cycle. Attendees will gain practical insights to strengthen collaboration with upfit partners, minimize disruptions, and improve the overall handoff from upfitter to fleet operations and drivers.
- Identify key considerations when specifying a vehicle with an upfit to support operational requirements, safety, and compliance.
- Apply effective communication and expectation-management strategies when working with upfitters throughout the build process.
- Evaluate approaches to improving delivery coordination and end-user readiness following upfit completion.
Speakers:
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- David Hayward, CAFM, Director, Fleet Management, ABM (Moderator)
- David Cherry, Director of Sales – Weather Guard, ProDriven Global Brands
- Austin Schutte, Founder & Chief Executive Officer, Anew Solutions
- Shelby Simpson, Manager, Midmarket Sales/Strategic Partnerships, Adrian Steel
- Chris Rolsen, Vice President Fleet Sales, Knapheide
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Vehicle Acquisition Made Easy: Leasing and Financing Options(4:15-5:15 p.m.)
There are a variety of fleet finance and leasing options available, but which are right for your operations? In this session, gain a comprehensive understanding of the benefits and drawbacks of different types of leases, cooperative purchasing programs, and fleet management companies—all of which can boost you toward meeting your vehicle acquisition goals.
- Understand key vehicle acquisition models, including leasing, financing, and outright purchasing.
- Learn how different acquisition strategies affect cash flow, balance sheets, tax treatment, risk management, and life cycle costs.
- Practice matching leasing and financing options to specific organizational objectives (e.g., sustainability targets, budget constraints, fleet flexibility, or risk reduction) and develop criteria to guide acquisition decisions.
Speakers:
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- Bob Crowe, Sr Manager – Fleet Sales & Leasing, Doering Fleet Management
- Joanne Cornier, Sr Manager – Government Fleet Sales & Leasing, Doering Fleet Management
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Tuesday, April 14
Garage Gurus: Session 1, Heavy-Duty Foundation Brake (8:30-11:30 a.m.)
This clinic is a hands-on education to enhance the technician’s ability to service Heavy-Duty Truck Brakes. We will discuss components, service procedures, diagnostic procedures and out of service criteria. Emphasis will be placed on brake balance.
This session is part of I&E’s Technician Training program. Learn more.
- Properly service foundation brakes.
- Inspect and identify component failure modes.
- Utilize the proper service tools.
Speaker: Ken Boyer, Master Trainer, Garage Gurus
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Garage Gurus: Session 2, Turbochargers and Induction Systems (1:30-4:30 p.m.)
This session will help technicians develop a tactical process that will help improve productivity in the service bay and establish diagnostic confidence in an ever-changing automotive world. Today’s vehicles have induction systems, often including IMRC (intake manifold runner control) to boost engine efficiency. Taking things a step further on the induction side, many manufacturers have shifted to smaller, more efficient engines with turbochargers utilizing electronic wastegate and bypass control components. Fundamentals and operation of the essential components will be discussed. We will dive deeply into the control strategies while demonstrating proven diagnostic and testing methods. This seminar uses several vehicle case studies to help explain and pinpoint engine performance-related problems.
This session is part of I&E’s Technician Training program. Learn more.
- Properly inspect IMRC (Intake Manifold Runner Control) components.
- Interpret sensor data used in turbocharged applications.
- Identify components and operation of turbocharged vehicles.
- Validate boost leaks within a turbocharged system.
- Diagnose low power concerns as they relate to the turbocharger system.
Speaker: Bill McAleese, Master Trainer, Garage Gurus
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Building a Foundational Fleet Management Information System (2:15-3:15 p.m.)
While most organizations with large fleets rely on some form of Fleet Management Information System (FMIS), many lack the expertise required to create and maintain a foundational database. Using case studies from both a corporate and a government fleet, this session will detail the basics of building and operating an FMIS database.
- Describe the basic components and functionality of an FMIS.
- Uncover why FMIS data is foundational for optimizing your fleet management practices.
- Identify key metrics to monitor and learn how to manage large datasets.
Speaker: Tom Keyser, Jr., Director, Fleet, Spire
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Driving Performance Forward: Using AI Feedback to Transform Fleet Training (2:15-3:15 p.m.)
Explore how AI can transform fleet driver performance management and training. Highlighting why driver behavior is critical to safety, efficiency, and cost control, this session will detail the core AI-backed technologies, strategies (such as gamification), and compliance systems that help improve driver training.
Gain an understanding of the measurable benefits—reduced accidents, lower fuel and maintenance costs, and higher driver satisfaction—as well as ethical considerations of AI like transparency, data privacy, and fairness.
- Understand how AI technologies (telematics, IoT sensors, and machine learning) enhance driver performance monitoring.
- Recognize how AI delivers real-time feedback, tailors training plans, and uses gamification to improve driver engagement and safety outcomes.
- Explore how AI reduces costs, improves compliance, and increases driver satisfaction while also understanding data privacy, transparency, and fairness considerations.
Speakers:
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- Ruth Alfson, CAFM, Manager, Matrix Consulting Group
- Kate Vigneau, CAFM, Vice President Matrix Consulting Group
- Allison Betz, Vice President of Business Development, ABA Technologies
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Emissions 101: How to Make Smarter, Greener Fleet Decisions (2:15-3:15 p.m.)
Fleet managers are increasingly tasked with making “green” decisions, whether driven by executive mandates, regulatory requirements, or community expectations. This session breaks down the science of emissions into practical knowledge, equipping attendees with the language and understanding needed to make informed, cost-effective, and compliant choices that support their organization’s sustainability goals.
- Define and distinguish between criteria pollutants, greenhouse gases, and Scopes 1–3 emissions. Identify how regional air quality challenges affect the selection of fleet technologies.
- Compare the emissions and cost implications of conventional fuels, hybrids, alternative fuels, and zero-emission vehicles.
- Apply emissions knowledge to support cost-effective and compliant fleet strategies.
Speaker: Elliott Popel, Senior Zero-Emission Transportation Consultant, 1898 and Co.
Experience Level: Beginner; Audience: Both (Government and Commercial); Tracks: ![]()
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Fleet-Proven Strategies for Making Electric Trucks Work (2:15-3:15 p.m.)
Although the road to fleet electrification is paved with new obstacles, some fleets have continued adopting EVs because they have built a strong business case, showcasing that EV adoption sticks when the vehicles perform on the road and the numbers make sense. Hear real-world updates from fleets with electric trucks already on the road on how they are measuring performance against initial expectations, including vehicle reliability, maintenance, charging, driver satisfaction, and total cost of ownership.
- Understand how fleets are measuring total cost of ownership, including fuel, maintenance, and infrastructure.
- Analyze what’s working and what isn’t in reliability, charging, and driver experience from real-world examples.
- Apply concrete strategies to manage costs, reduce downtime, and prepare for scaling EVs.
Speakers: Kae Tuitt, Program Manager, Environmental Defense Fund
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Mind the Gap: Bridging Technician and Maintenance Knowledge Shortage (2:15-3:15 p.m.)
Fleet shops are facing a widening gap: retirements are accelerating, new technologies are arriving faster than training programs can adapt, and recruitment pipelines are thin. This session equips attendees with actionable strategies to retain, reskill, and recruit technicians to meet the demands of an electrified and connected fleet future.
- Recognize the depth of the technician shortage and skill gap across fleet operations.
- Identify effective models for technician recruitment, retention, and cross-skilling.
- Apply partnership approaches with technical schools, HBCUs, and community organizations to build resilient workforce pipelines.
Speakers:
- LP Monroe, Fleet Division Manager, Prince George County Gov.
- Jason Rascoe, Owner, Purpose Auto
- Sam Hunter, Sales Leader, Driveroo – Roo Ai
- Mario Guzman, Customer Success Manager, Asset Works
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Patchwork to Powerhouse: Essential Strategies for Scaling EV Charging Infrastructure (2:15-3:15 p.m.)
The electrification of commercial fleets is stalled by a fragmented and inefficient charging infrastructure development process. What should be a seamless journey from site selection to energization is instead a patchwork of disconnected hurdles across land acquisition, utility power interconnection, and project financing. This session will dissect these siloed challenges and expose how they create a significant bottleneck for fleet-wide EV adoption.
Through the lens of an Infrastructure-as-a-Service model, explore how to move from a fragmented approach to a unified powerhouse of development by revealing a streamlined, cohesive strategy that stitches together every aspect of site development. Learn the essential principles for accelerating the deployment of EV-charging infrastructure at scale, turning today’s complex landscape into a seamless and efficient network of tomorrow.
- Identify the three key bottlenecks preventing fleets from EV charging development.
- Evaluate a unified, end-to-end model for scaling EV infrastructure.
- Understand the principles and steps for accelerating fleet electrification.
Speaker: Jonathan Colbert, Vice President of Marketing And Business Development, Voltera
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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The FleetGap Initiative: Closing the Fleet Technician Gap (Information Session) (3:00-4:00 p.m.)
This collaborative, interactive power hour introduces the FleetGap Initiative, a workforce development program designed to help fleet organizations address technician shortages by creating a clear, structured pathway for transitioning military fleet professionals into civilian fleet careers. The session brings together military, industry, and fleet leadership to showcase how military technical experience is translated into fleet ready roles and how the FleetGap model reduces hiring risk while supporting long term workforce stability. Attendees will also hear directly from the Fleet Manager for Chesterfield County Virginia, representing one of the first fleet organizations to implement the program and share early insights on execution, outcomes, and lessons learned.
Through facilitated discussion, real world examples, and open Q&A, participants will gain a practical understanding of how FleetGap works, what it takes to launch, and how the program creates a repeatable talent pipeline for fleets facing ongoing workforce pressure.
This is an informational session, and does not qualify for CAFM recertification credit.
Speakers:
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- Ingrid Cook Moravitz, CEO, SHzoom
- David Cottingham Jr, Fleet Manager Chesterfield County, VA
- Adam M. Walker, CMSgt, USAF, Vehicle Management (2T3) MFM
Art of Asset Management: Next-Level Fleet Reliability and Financial Management Strategies (3:30-4:30 p.m.)
For fleet and maintenance leaders looking to future-proof their operations, Condition-Based Maintenance (CBM) and Asset Performance Management (APM) offer a proven path. Learn how to align operations, finance, and capital planning teams using data-driven insights to reduce risk, improve compliance, and maximize fleet ROI.
- Learn to differentiate between two asset management strategies—CBM and APM—and explain how CBM is a tactical tool within the broader, strategic APM program.
- Understand how to use CBM techniques to trigger maintenance at the optimal time and reduce unnecessary preventative maintenance tasks.
- Interpret asset performance trends and risk data to inform replacement policies, vendor selection, and long-term maintenance strategy.
Speaker: Rachel Wagner, Senior Account Manager, Hexagon
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Canadian Fleet Policy Update (3:30-4:30 p.m.)
NAFA members’ Canadian fleet operations face a variety of national and provincial policies. This session will discuss key fleet policy developments in Canada.
- Learn about relevant Canadian national and regional fleet policy developments
- Engage with NAFA’s policy advocacy team to help shape NAFA’s advocacy strategies
Speaker: Michael Parr, Senior Advisor, HillStaffer
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Data-Driven Decision-Making: Using Fleet Data to Justify Policy and Budget (3:30-4:30 p.m.)
Public fleets generate enormous amounts of data, including fuel transactions, telematics records, maintenance logs, and utilization reports. But too often, this data remains siloed and underused. In today’s climate of tight budgets and heightened accountability, fleet managers must not only manage vehicles but also justify budgets, policies, and staffing decisions to leadership, auditors, and elected officials.
This session explores how public fleets can turn operational data into actionable insights that directly support policy development and budget justification. A panel of government fleet managers will share case studies showing how they used fuel efficiency data to argue for vehicle replacements, telematics data to support policy changes, and maintenance data to defend budget requests.
- Learn how to identify and prioritize fleet data that can directly support policy and budget decisions.
- Hear real-world examples of how government fleet managers successfully used data to justify funding and policies.
- Gain a framework for presenting operational data to leadership and stakeholders in clear, actionable ways.
Speakers:
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- Nick Freeman, Sr. Director of Enterprise Sales, Roadflex
- Michael Brennan, Asset Management Consultant and Contributing Editor, Construction Equipment Magazine
- Alex Lundberg, Fleet Specialist, Fox Pest Control
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Natural Steps to Decarbonization: Proven Fleet Strategies for Efficiency, Safety, and Sustainability (3:30-4:30 p.m.)
This panel features award-winning fleet leaders who are redefining what it means to run efficient, safe, and future-ready operations. Attendees will hear first-hand how top fleets are cutting costs, streamlining performance, and protecting employee health and safety by deploying alternative fuels, adopting biobased products, and strategically right-sizing their vehicles. Panelists will share practical insights and proven strategies that can help any fleet—large or small—boost efficiency, strengthen sustainability goals, and stay ahead of evolving industry standards.
- Learn how and why biobased fleet products are safe, renewable, and reliable alternatives to traditional products.
- Uncover how alternative fuels and right-sizing can boost performance, lower emissions, and cut operational costs.
- Explore available training and assistance programs that can boost sustainable operations.
Speaker: Bailey Arnold, BCPT, BCFP, BCPP, GGEP, Director, Healthy Air Solutions, American Lung Association
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Managing Non-fuel Spend with Clarity, Control, and Confidence (3:30-4:30 p.m.)
Non-fuel spend shouldn’t be a guessing game—or a gap in your fleet strategy. In this session, we’ll show how to bring every non fuel purchase into a single, confident line of sight. From tolls and oil changes to emergency tows and lodging, you’ll see how fleet leaders can protect budgets without slowing drivers down. We’ll walk through practical ways to eliminate surprises, strengthen accountability, and build a fleet program your team can stand behind—mile after mile.
- Bring non fuel transactions—maintenance, tows, lodging, tolls, and more—into one transparent system so every dollar is visible and every decision is informed.
- Apply controls that strengthen compliance while keeping drivers productive and on the road.
- Use reporting and alerts to identify unusual spend patterns early and turn routine oversight into confident, defensible stewardship.
Speakers:
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- Travis Lachinski, Group Product Manager, Voyager, U.S. Bank
- Lee Hamblin, Fleet Manager, Norco, Inc.
- Travis Lachinski, Group Product Manager, Voyager, U.S. Bank
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Uncover Hidden Costs: Harness Data to Reduce Total Cost of Ownership (3:30-4:30 p.m.)
Fleet managers know that the true cost of vehicles extends far beyond the purchase price. Maintenance, fuel, downtime, compliance, and driver behavior all add hidden costs that can significantly impact the bottom line. Many organizations lack visibility into these areas, making it difficult to manage total cost of ownership (TCO) effectively.
Explore how data and analytics can uncover hidden costs and help fleet leaders identify waste, optimize asset utilization, and reduce operational expenses. Walk away with practical strategies for harnessing data to better understand TCO, communicate cost drivers to stakeholders, and make smarter decisions that improve fleet performance and financial outcomes.
- Recognize the hidden costs that influence fleet total cost of ownership beyond acquisition price.
- Apply data-driven approaches, including lifecycle cost analysis, telematics insights, and performance benchmarks to identify and reduce costs
- Communicate findings effectively to leadership and stakeholders to secure support for cost-saving initiatives.
Speaker: Harold Young, Solutions Engineer, FASTER Asset Solutions
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Wednesday, April 15
Garage Gurus: Session 3, Electrical Diagnostics: Circuits, Sensors & Strategies (8:30-11:30 a.m.)
This course is designed for automotive professionals who want to enhance their electrical diagnostic skills. Participants will learn how to interpret and apply data from scan tools, perform accurate electrical measurements, and understand the behavior of modern sensors and actuators. The course emphasizes real-world applications and combines classroom instruction with hands-on exercises using multimeters, scopes, and scan tools.
This session is part of I&E’s Technician Training program. Learn more.
- Diagnose vehicle charging system faults using digital multimeters and load testers.
- Confidently test and interpret 3-wire analog and digital sensor signals.
- Measure PWM signals and calculating duty cycle outputs for solenoids and actuators.
- Evaluate current flow to identify circuit and component failures.
- Integrate scan tool data with electrical testing to develop precise repair strategies.
Speaker: Bill McAleese, Master Trainer, Garage Gurus
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Garage Gurus: Session 4, Heavy-Duty Air Disc Brake (1:00-4:00 p.m.)
This clinic will provide the technician the ability to properly service Heavy-Duty Air Disc Brakes. We will define the function of the disc brake system components and discuss inspection and service procedures. We will overview system balance and proper maintenance.
This session is part of I&E’s Technician Training program. Learn more.
- Understand maintenance simplicity vs. foundation brakes.
- Relate repairs procedures to failed components.
- Discuss brake performance issues in relation to basic design.
Speaker: Ken Boyer, Master Trainer, Garage Guru
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Advancing Fleet Safety: A Collaborative Working Session (1:45-2:45 p.m.)
Fleet safety standards must continuously evolve to reflect emerging risks, regulatory shifts, operational realities, and advances in technology. This session invites fleet professionals to come together to help align and strengthen the content that belongs in the industry’s safety report. Attendees will play an active role in shaping a more comprehensive and forward-looking safety resource that supports fleet leaders in driving measurable safety outcomes.
This facilitated working session will focus on identifying what must be included to ensure the report remains relevant, practical, and reflective of today’s fleet risk environment. Participants will share insights on emerging trends, operational challenges, safety culture, compliance expectations, and performance measurement, helping to clarify priorities and close content gaps.
- Learn about the recent efforts and future focuses of NAFA’s legislative and advocacy team
- Understand policy developments on the horizon that may impact your fleet directly or indirectly
- Gain tools and resources that will help you become a more informed fleet advocate.
Speakers:
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- Corey Woinarowicz, Compliance Account Executive, Fleetworthy
Experience Level: Beginner; Audience: Both (Government and Commercial); Tracks: ![]()
Federal and State Policy Developments Every Fleet Manager Needs to Know (1:45-2:45 p.m.)
Fleets operate in a highly regulated environment, and policy developments impact fleet costs and operational factors. Hear about key developments at the federal and state-level and what NAFA is doing to ensure policy developments are informed by fleet perspectives.
- Learn about the recent efforts and future focuses of NAFA’s legislative and advocacy team
- Understand policy developments on the horizon that may impact your fleet directly or indirectly
- Gain tools and resources that will help you become a more informed fleet advocate.
Speaker: Michael Parr, Senior Advisor, HillStaffer
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
Ohio’s Story of Alternative Fuel Use in Commercial and Government Fleets (1:45-2:45 p.m.)
Ohio fleets have long used alternative fuels and advanced vehicle technologies to power their operations, improve efficiencies, reduce costs, and advance their sustainability goals. Clean Fuels Ohio, the U.S. Department of Energy designated Clean Cities and Communities Coalition for the state of Ohio, will facilitate a discussion of Ohio-based fleets on the various fuels and technologies they have used over the years. Speakers will share their successes, challenges, and what may lie ahead for alternative fuel usage in the future.
- Understand Ohio’s history as a case study for alternative fuel usage.
- Analyze the state of alternative fuel deployment for key fleets in different regions of the state.
- Uncover real-world successes and challenges of alternative fuel deployment from experienced fleets.
Speakers:
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- Bob Butcher, Fleet Technician, City of Dublin, OH
- Taki Darakos, Vice President of Vehicle Maintenance & Fleet Services, PITT OHIO
- Dean Headley, Fleet Manager, Solid Waste Authority of Central Ohio (SWACO)
- Cynthia Maves, Board Vice Chair, Clean Fuels Ohio
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Procurement with Purpose: Equity, Access, and Supplier Diversification in Fleet (1:45-2:45 p.m.)
Procurement decisions can do more than balance budgets—they can drive equity, resilience, and innovation across the fleet industry. This session will showcase how purpose-driven procurement expands opportunities, strengthens supply chains, and delivers long-term value for organizations and communities.
- Understand how supplier diversification supports resilience and innovation.
- Learn procurement frameworks that embed equity and inclusion.
- Identify practical evaluation tools that balance cost, performance, and community impact.
Speakers:
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- Craig Brown, CEO, NextGen Upfitters, LLC
- Dwayne Patterson, National Account Executive, UShip Logistics
- Jessica Butler, Regional Sales Manager, Trimble
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
The 2026 100 Best Fleets Roundtable and Contest Review (1:45-2:45 p.m.)
Meet the 2026 100 Best Fleets! Now that this year’s contest winners have been revealed, it’s time to learn about their top-performing strategies and initiatives. In this interactive session, contest judges will share observations and statistical information from the 2026 contest, and contest winners will share their most productive initiatives from the past year.
- Discover the peak-performing initiatives of the top 100 Best Fleets of 2026.
- Gain practical tips and implementable ideas from fleet colleagues.
- Hear insights from the judging team to assist with your future 100 Best Fleets application.
Speaker: Michael Brennan, Principal, CDMB Consultants LLC
Experience Level: Intermediate; Audience: Both (Government and Commercial); Tracks: ![]()
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Educational sessions are subject to change.